Shipping policy
Shipping and Delivery
- Territory: We deliver within the borders of South Africa only.
- Courier Services: We mainly utilize Aramex and The Courier Guy for standard deliveries. This is subject to change with availability
- Estimated Delivery Timelines:
- Main Center's (Joburg, Pretoria, Cape Town, Durban): 5 to 10 business days.
- Regional / Outlying Areas: 5 to 10 business days.
- Please note delivery timelines are estimates and exclude weekends and public holidays.
- Delivery Costs:
- Standard delivery fee: R95
- Free delivery applies to all orders over R500
- Risk and Ownership: Risk in the goods passes to you immediately upon delivery to your specified address. Ownership passes only upon receipt of full payment.
- Failed Delivery: If you provide an incorrect shipping address or fail to accept delivery after reasonable attempts by the courier, you will be liable for the re-delivery costs.
- Force Majeure: We are not liable for delivery delays caused by courier service failures, severe weather, strikes, or any events beyond our reasonable control.