Shipping policy

Shipping and Delivery

  • Territory: We deliver within the borders of South Africa only.
  • Courier Services: We mainly utilize Aramex and The Courier Guy for standard deliveries. This is subject to change with availability
  • Estimated Delivery Timelines:
    • Main Center's (Joburg, Pretoria, Cape Town, Durban): 5 to 10 business days.
    • Regional / Outlying Areas: 5 to 10 business days.
    • Please note delivery timelines are estimates and exclude weekends and public holidays.
  • Delivery Costs:
    • Standard delivery fee: R95
    • Free delivery applies to all orders over R500
  • Risk and Ownership: Risk in the goods passes to you immediately upon delivery to your specified address. Ownership passes only upon receipt of full payment.
  • Failed Delivery: If you provide an incorrect shipping address or fail to accept delivery after reasonable attempts by the courier, you will be liable for the re-delivery costs.
  • Force Majeure: We are not liable for delivery delays caused by courier service failures, severe weather, strikes, or any events beyond our reasonable control.